Charlotte, North Carolina, United States
Job Description
We are seeking an experienced licensed transaction coordinator dedicated to providing a smooth closing experience for the clients of Mark Spain Real Estate. The ideal candidate has title and settlement coordination experience in a high-volume environment. This individual diligently provides communication & closing materials to all closing partners, can track multiple timelines on several files simultaneously, and works closely with our Client Concierge team to communicate transaction details to clients and sales agents. The Transaction Coordinator must adapt to change, be solutions-oriented, juggle multiple file priorities and client requirements, and be very time-conscious. This individual must provide exceptional customer service and
communication to our clients, staff, and vendors.
Qualifications
North Carolina real estate license required; North Carolina brokers license preferred
1+ years of experience in the title and settlement business
Familiar with title requirements and standard closing concepts, practices, and real estate settlement industry procedures.
Ability and willingness to communicate clearly and follow up diligently on required items
Ability to communicate with attorneys and other parties in a positive, friendly, and helpful way
Very quality conscious, takes extreme pride in work done well
Ability to professionally manage and resolve closing issues quickly
Effective analytical and problem-solving skills.
Ability to work on multiple files with a sense of urgency but not at the expense of quality
Exemplary organizational skills & attention to detail
Ability to manage high-volume transactions in a paperless environment
Experience with Salesforce or similar CRM program preferred
Responsibilities
Provide in office support Monday through Friday at our Charlotte location.
Oversee & guide contract submission of transactions with all new agents
Draft and send contract documentation to MSRE clients for signature
Oversee contract & compliance training with all new agents
Review contract requirements and create timeline for key touch points to clients throughout transaction
Track brokerage & state real estate guidelines for contract compliance
Inform attorney and lender of pertinent information needed to keep closing timeline on track
Assist in the coordination of earnest money submission
Assist in coordination of ordering inspections, appraisals & home warranties
Assist in coordinating closing time with attorney and client & other items related to closing preparation.
Provide contract to close support to agent in all aspects of closing
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